HomeDeal Process Management

The Benefits of Relay

Relay strengthens dealership operations by giving every department greater visibility, structure, and communication — without changing existing processes. It connects the systems and people already in place, ensuring that every deal moves forward with clarity and control from start to finish.

HomeDeal Process Management

The Benefits of Relay

Relay strengthens dealership operations by giving every department greater visibility, structure, and communication — without changing existing processes. It connects the systems and people already in place, ensuring that every deal moves forward with clarity and control from start to finish.

Core Benefits: At-a-Glance

Relay delivers what dealerships have been missing.

Visibility

One source of truth for every deal.

Consistency

Standardized processes keep everyone aligned.

Accountability

Clear ownership prevents deals from slipping through the cracks.

Productivity

Workflows that keep employees focused and reduce wasted efforts.

Efficiency

Smoother deal flow with fewer delays and less duplication.

Faster Contracts in Transit

Real-Time CIT tracking reduces aged deals and accelerates funding.

Fair Finance Deal Assignment

Balanced deal assignments ensure fairness and prevent cherry-picking.

Employee Empowerment

Gives teams the clarity and control to take initiative without disrupting established processes.

Features That Keep Every Deal on Track

Relay introduces Deal Process Management (DPM) — a new system built specifically for dealerships. It gives teams complete control and instant access to essential deal information in one connected platform. With real-time visibility and seamless communication between Sales, Finance, and Accounting, Relay eliminates silos, minimizes costly delays, and keeps every deal moving forward with accuracy and confidence.

Core Features:

  • Live Deal Visibility – Real-time updates provide one clear view of every deal’s status and progress.
  • Centralized Communication – Deal-anchored messaging replaces scattered emails, texts, and paper notes.
  • Task Assignment – Assign, track, and confirm responsibilities across all departments.
  • Workflow & Daily Work Plans – Built-in structure keeps deals organized and on pace from start to finish.
  • Performance Insights (KPIx) – Measure deal performance and process efficiency with actionable analytics.
  • CIT Tracking – Real-time tracking reduces aged deals and accelerates funding.
  • Finance Deal Assignment – Balanced deal distribution promotes fairness and transparency.
  • Seamless Integrations – Connects directly with your DMS, credit portals, and other essential dealership systems.
  • Patent-Pending Technology – Proprietary Deal Process Management System developed exclusively by Relay Auto LLC.

How Relay Works

From Sales to Final Completion

Relay is designed to fit seamlessly into your dealership’s existing processes. It doesn’t replace your CRM or DMS — it bridges the gap between them.

Connect

Relay integrates with your DMS (CDK, Reynolds), credit portals like RouteOne, and more integrations are on the way.

Fit

Works within current dealership workflows — No reinvention required. No double entry.

Facilitate

Tasks, updates, approvals, and finance deal assignments are tracked in real time.

Complete

Deals flow smoothly to funding, titling, registration, and delivery without kickbacks or CIT delays.

Built for Dealerships, by Dealership Professionals

Relay is built on patent-pending technology and developed by automotive retail professionals with decades of real dealership experience. It’s designed to align with the way dealerships already work — enhancing existing workflows, not disrupting them. With seamless integrations into leading DMS platforms and credit portals, and no double entry, Relay delivers real innovation that dealerships can trust.

At a Glance:

  • Patent-Pending Technology – A proprietary system built exclusively for the automotive industry.
  • Dealer-Aligned Design – Enhances existing processes instead of forcing change.
  • Developed by Industry Experts – Created by professionals who’ve lived dealership operations firsthand.
  • Seamless Integration – Connects effortlessly to your DMS, credit portals, and key dealership systems.
  • Secure & Compliant – Built on AWS with enterprise-grade encryption, supporting SOC 2, GLBA, and CFPB compliance standards.
  • Scalable Architecture – Designed to grow with your dealership, from single rooftop to large group operations.
  • Continuous Innovation – Features and integrations evolve based on direct dealer feedback.
  • Dedicated Support – Backed by a responsive team that understands dealership operations and priorities.